Terms of Service

1. Agreement

These Terms of Service form a binding agreement between you and STNCL. By creating an account, posting a tattoo request, sending an offer, or otherwise using STNCL, you accept these Terms and the Privacy Policy and Community Guidelines referenced in them.

If you do not agree with any part of these Terms, do not use STNCL.

2. What STNCL is — and is not

STNCL is a marketplace. Customers describe the tattoo they want; tattoo artists and studios review those requests and send offers; the customer chooses who they want to work with.

STNCL does not tattoo anyone, does not employ artists, does not set prices, does not supervise or inspect the work performed, and does not guarantee any outcome. Artists and studios are independent professionals responsible for their own licensing, hygiene, insurance, taxes, pricing, scheduling and creative decisions. Any contract for tattoo work is between the customer and the artist or studio.

STNCL does not provide medical, dermatological or legal advice. Tattooing carries health risks. Discuss allergies, skin conditions, medication, pregnancy and aftercare with your artist and, where relevant, a medical professional.

3. Eligibility and accounts

You must be at least the minimum legal age to be tattooed, or to consent to a tattoo, where you live, and at least 18 years old to hold an artist or studio account. You confirmed this when you signed up.

You must provide accurate information, keep your credentials confidential, and use your account yourself. One person may hold one account. You are responsible for everything done through your account.

Artist and studio accounts must represent a real person or business. Where verification is offered, you agree that submitted licence details and documents may be reviewed by STNCL staff for the sole purpose of assessing verification.

4. Customer requests

When you post a request you grant STNCL permission to show that request, including your idea, placement, size, styles, budget band, timing, city and reference images, to artists and studios on the platform so they can decide whether to make an offer.

Requests must describe tattoo work you genuinely intend to have done. Requests that are abusive, sexualise minors, promote hate symbols, or solicit anything unlawful will be removed and may result in account termination.

You may edit, close or delete a request at any time. Closing a request does not cancel an appointment you have already agreed with an artist.

5. Offers, prices and bookings

Prices, session counts, session lengths, deposits and dates shown in an offer are the artist's own estimates. They may change after an in-person or professional consultation, once the design is finalised, or if the scope of the tattoo changes.

Selecting an artist on STNCL creates a pending booking and opens a conversation. It is not a legally binding appointment until you and the artist confirm the details together, and it is not a payment.

STNCL does not currently process payments or hold deposits. Deposits, balances, refunds and cancellation terms are agreed and handled directly between you and the artist or studio. Their stated terms govern; see our Refund & Cancellation Policy for how this works on the platform today.

6. Artist and studio obligations

Artists and studios must hold every licence, registration and permit required where they work, comply with all applicable health and hygiene regulations, only upload portfolio work they personally tattooed, and describe their pricing and availability honestly.

Artists must not use customer contact details or reference images for anything other than responding to the request and delivering the agreed work. Reference images uploaded by customers remain the customer's; they may be used only to plan and discuss that customer's tattoo.

Artists must not send offers they cannot deliver, misrepresent verification status, or steer customers off-platform in order to avoid STNCL's reporting, moderation and review systems.

7. Content and licence

You keep ownership of the content you upload. You grant STNCL a non-exclusive, worldwide, royalty-free licence to host, store, resize and display that content for the purpose of operating and promoting the platform, and to keep copies as needed for backups, safety review and legal compliance.

You confirm you have the right to upload each image you post, and that it does not infringe anyone else's rights. Portfolio images must be your own tattoo work. If you believe content infringes your rights, report it and we will review it.

8. Prohibited conduct

Do not: harass, threaten or discriminate against anyone; impersonate another person, artist or studio; post another artist's work as your own; scrape, reverse engineer, overload or attempt to bypass the security of the platform; collect other users' personal information; post spam or off-platform advertising; or use STNCL for anything illegal.

The Community Guidelines are part of these Terms. Breaking them can lead to content removal, loss of verification, suspension or permanent termination, at STNCL's discretion.

9. Reviews and moderation

Reviews may only be left by a customer about work that was actually booked through STNCL. Reviews must be honest and first-hand. Paying for, trading or pressuring anyone for a review is prohibited.

STNCL may remove content, hide reviews, restrict features or terminate accounts where these Terms or the Community Guidelines are broken, where there is a credible safety concern, or where the law requires it. Where practical we will tell you why.

10. Fees

Using STNCL as a customer is free. Paid plans and platform fees for artists and studios are planned; nothing is being charged today. If fees are introduced, you will be told the price and terms before you are asked to agree to them, and no charge will apply retroactively.

11. Disclaimers and limitation of liability

STNCL is provided "as is" and "as available". We do not warrant that the platform will be uninterrupted or error-free, that matching will produce a suitable artist, or that any artist, studio, price, estimate, licence claim or portfolio image is accurate.

To the fullest extent permitted by law, STNCL is not liable for the acts or omissions of artists, studios or customers; for the quality, safety, legality or outcome of any tattoo; for injury, infection, scarring or dissatisfaction arising from work arranged through the platform; or for indirect, incidental or consequential loss. Nothing in these Terms limits liability that cannot be limited by law.

You agree to indemnify STNCL against claims arising from your own content, conduct or breach of these Terms.

12. Suspension, termination and changes

You may stop using STNCL and request account deletion at any time from Settings. We may suspend or close an account for breach of these Terms, for safety reasons, or if we stop operating the service.

We may update these Terms as the product changes. When we make a material change we will update the date on this page and notify account holders in the app. Continuing to use STNCL after a change means you accept the updated Terms.

13. Governing law and contact

These Terms are governed by the law of the jurisdiction in which STNCL is established, and disputes will be handled by the courts of that jurisdiction, unless local consumer law gives you the right to bring a claim where you live.

Questions about this document can be sent to the support address published on the STNCL website, or raised through the in-app report and support tools.